Automation Service & Support

Technology + Automation Expertise

We’re committed to the consistent acceleration of manufacturing production. Every day we work to develop, evolve, and refine the various material processing technologies we work with – while also advancing the integration of automated solutions into production lines.


As your strategic automation partner, we always start with your specific manufacturing needs, and work collaboratively to develop the right solution for your business.

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Next Level Training

Robots and automation don’t have to be complex to operate. We provide the training and application guidance to get you into production fast with the goal of keeping your equipment running at peak performance and minimizing unplanned downtime.

We offer training packages that cover standard products and solutions or that can be customized for your specific project. From machines to service, and processes to applications, we deliver comprehensive training to ensure you have the skills necessary for safe and efficient operation of your equipment.

Customer Solution Center

The Shape Process Automation Customer Solution Center (CSC), located in Auburn Hills, MI is a global resource designed around our customers. This state-of-the-art facility allows us to offer proof of concept to ensure we can process your parts. We work together with you to determine the best process to meet your requirements for quality, throughput, capital, and long-term investment. The CSC is here to be your resource for testing, small runs, pre-production parts, test cuts, high volume production runs, and more

Programming Expertise

If you need assistance programming your robots or system, our team of experts are ready to support you. We are skilled in path intensive programming across multiple robot brands – both manually and offline.  Our software engineers can assist with the programming of several types of PLC and HMI platforms, as well as unique robot software languages.

Genuine OEM Replacement Parts

We know how critical uptime is to your production schedules and we stand ready to meet your spare parts requirements with a well-stocked inventory and quick delivery. Our goal is for your equipment to run at the lowest operating cost possible. We stock robot components across multiple brands, high pressure fittings, intensifier components, tubing, coils, spindles, laser components, and system spares.